At iyabet, your privacy is treated with the same seriousness as the security of your funds. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information.
Scope of this Policy: This Privacy Policy applies to all personal data processed by iyabet in connection with the operation of the platform at https://iyabet.cam. It applies to all registered Users, visitors who browse the platform without registering, and individuals who contact iyabet support. By using the iyabet platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
iyabet ("we", "us", "our") operates the online gaming platform accessible at https://iyabet.cam, offering a range of gaming and sports betting services to players primarily based in Indonesia. In the course of providing these services, iyabet necessarily collects and processes certain personal data relating to its Users.
iyabet is committed to processing personal data responsibly, transparently, and in accordance with applicable data protection principles. We recognize that Indonesian players — from Jakarta and Surabaya to Bali and Makassar — place significant trust in iyabet when they share their personal information with us. That trust is not taken lightly. This Privacy Policy is our formal commitment to explaining, in clear and accessible terms, how that data is handled from the moment it is collected to the moment it is securely deleted.
This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall contractual relationship between iyabet and its Users. In the event of any conflict between the two documents on a data privacy matter, this Privacy Policy shall prevail.
For the purposes of this Privacy Policy, the following definitions apply:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a living individual, either alone or in combination with other data. Examples include full name, email address, phone number, IP address, and bank account details. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | The entity that determines the purposes and means of processing personal data — in this context, iyabet. |
| "Data Processor" | A third party that processes personal data on behalf of iyabet under a binding contractual arrangement (e.g., payment processors, KYC verification providers). |
| "User" / "You" | Any individual who accesses, browses, registers on, or uses the iyabet platform. |
| "KYC" | Know Your Customer — the identity verification process required to activate full Account privileges and process withdrawals. |
| "Cookies" | Small text files placed on a User's device by the iyabet platform to facilitate session management, analytics, and personalization. |
| "Sensitive Personal Data" | A subset of personal data that warrants heightened protection, including government-issued identification numbers (KTP/NIK), financial account details, and health-related information where relevant to responsible gaming assessments. |
iyabet collects the following categories of personal data, depending on the nature of your interaction with the platform:
3.1 Registration Data
3.2 KYC Verification Documents
3.3 Financial Transaction Data
3.4 Gaming and Behavioral Data
3.5 Technical and Device Data
3.6 Communications Data
iyabet collects personal data through the following channels:
iyabet processes your personal data for the following specific, documented purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your iyabet account, including password resets, two-factor authentication, and session management. |
| Identity Verification (KYC) | Confirming that you meet the minimum age requirement of 21 years and that your identity is genuine, in compliance with international AML and CTF standards. |
| Payment Processing | Facilitating deposits and withdrawals via approved Indonesian payment methods and reconciling transactions against your account balance. |
| Regulatory Compliance | Meeting obligations under applicable anti-money laundering (AML), counter-terrorist financing (CTF), and data protection regulations, including transaction monitoring and suspicious activity reporting. |
| Responsible Gaming | Monitoring gaming behavior to identify patterns indicative of problem gambling, administering deposit limits, cooling-off periods, and self-exclusion requests. |
| Customer Support | Responding to your inquiries, resolving disputes, processing complaints, and maintaining records of support interactions. |
| Platform Improvement | Analyzing aggregated usage data to improve platform performance, game offerings, and user experience — including localized features relevant to Indonesian players. |
| Marketing Communications | Sending promotional offers, bonus notifications, and platform updates to Users who have opted in to receive such communications. You may withdraw consent at any time. |
| Fraud Prevention | Detecting and investigating suspicious account activity, bonus abuse, identity fraud, and unauthorized access attempts. |
| Legal Claims | Establishing, exercising, or defending legal claims arising from your use of the iyabet platform. |
iyabet relies on the following legal bases to process your personal data, depending on the specific purpose:
iyabet does not sell your personal data to third parties. We share personal data only in the following limited and necessary circumstances:
No data sales: iyabet does not sell, rent, or trade your personal data to marketing companies, data brokers, or any third party for commercial gain. Data shared with our processors is used exclusively for the purposes described in this Privacy Policy.
As an international online gaming platform serving Indonesian players, iyabet may transfer your personal data to servers, service providers, or partner organizations located outside Indonesia. Where such transfers occur, iyabet takes the following measures to ensure your data remains protected:
iyabet retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account activity, plus 5 years following account closure |
| KYC identity documents | 5 years from the date of verification or account closure (whichever is later), in line with AML record-keeping requirements |
| Financial transaction records | 7 years from the date of the transaction, in line with standard financial record-keeping obligations |
| Gaming and bet history | 5 years from the date of the session or wager |
| Customer support correspondence | 3 years from the date of the interaction, or until the resolution of any related dispute |
| Marketing consent records | Until consent is withdrawn, plus 2 years thereafter as evidence of prior consent status |
| Technical and device logs | 13 months from the date of collection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in a manner that prevents reconstruction of the original data. Where anonymization is technically not feasible for certain data formats, the data is destroyed using industry-standard secure deletion methods.
iyabet uses cookies and similar tracking technologies to operate the platform effectively and improve the User experience. The following categories of cookies are used:
You may also manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the iyabet platform. iyabet does not use third-party advertising networks or cross-site tracking tools that share your data with external advertisers.
iyabet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
Your Responsibility: While iyabet takes extensive measures to protect your data on our end, you also play an important role. Use a strong, unique password for your iyabet account, enable two-factor authentication, and never share your login credentials with anyone. Contact [email protected] immediately if you suspect unauthorized access to your account.
Subject to applicable law and certain conditions, you have the following rights with respect to your personal data held by iyabet:
You may request a copy of the personal data iyabet holds about you, together with information about how it is processed.
You may request correction of inaccurate or incomplete personal data held in your iyabet account.
In certain circumstances, you may request deletion of your personal data. This right may be limited where iyabet is required to retain data for legal or regulatory compliance purposes.
You may request that iyabet restrict the processing of your personal data in specific circumstances, such as while a rectification request is being assessed.
Where processing is based on consent or contractual necessity, you may request a machine-readable export of the personal data you have provided to iyabet.
You may object to processing based on legitimate interests, including profiling for direct marketing purposes. iyabet will cease such processing unless there are compelling legitimate grounds that override your interests.
Where processing is based on consent, you may withdraw that consent at any time through your account settings or by contacting support. Withdrawal does not affect prior lawful processing.
Where iyabet makes decisions about you solely through automated means that produce significant effects, you have the right to request human review of that decision.
To exercise any of the above rights, please submit a written request to [email protected]. iyabet will respond to all verified requests within 30 days of receipt. We may need to verify your identity before processing a data rights request to ensure that we do not disclose personal data to an unauthorized party.
iyabet strictly prohibits access to the platform by individuals under the age of 21. We do not knowingly collect personal data from any person below this age threshold.
As part of our registration process, all Users are required to confirm their age at sign-up, and KYC verification procedures are designed to detect and flag accounts where the registered User may not meet the minimum age requirement. Any account found to belong to an individual under 21 years of age will be immediately closed, all associated personal data will be securely deleted or anonymized, and any funds held in the account will be handled in accordance with applicable legal requirements.
If you have reason to believe that a minor has registered an account on iyabet using false information, please notify us immediately at [email protected] so that we can take appropriate action.
The iyabet platform may display content from or references to third-party providers — such as game studios, sports data providers, or payment platforms — in the course of delivering its Services. Where applicable, links or integrations with third-party platforms are provided for functional purposes only.
iyabet is not responsible for the privacy practices of third-party websites or services. Any personal data you submit directly to a third party — such as logging into an e-wallet app to authorize a payment — is governed by that third party's own privacy policy, over which iyabet has no control. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of iyabet.
iyabet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the Services we offer. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
Where an amendment materially affects your rights or the manner in which your personal data is processed, iyabet will provide advance notice via email to your registered address and/or a prominent platform notification at least 7 days before the amended policy takes effect. Your continued use of the iyabet platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how iyabet protects your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the manner in which iyabet processes your personal data, please contact us using the details below:
If you are not satisfied with iyabet's handling of a data privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction. iyabet is committed to cooperating with supervisory authorities and complying with any binding resolution they issue in connection with a complaint.
Security reminder: iyabet will never ask you to share your account password, full bank card number, or e-wallet PIN in any communication. If you receive a message claiming to be from iyabet and requesting such information, do not respond — report it immediately to [email protected].
Six commitments that define how iyabet handles your personal data
Every byte of data exchanged between your device and the iyabet platform is protected by TLS 1.3 encryption. Sensitive records stored on our servers — including KYC documents and financial data — are encrypted at rest using AES-256.
iyabet does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is shared only with the service providers necessary to operate the platform — and only under binding contractual obligations.
Access, correct, export, or request deletion of your data at any time. Manage your marketing preferences and cookie consents through your account settings. We honor all verified data rights requests within 30 days.
iyabet retains your data only for as long as legally required or operationally necessary. Financial records are kept for 7 years per regulatory standards; other data categories are deleted or anonymized on defined schedules.
iyabet commissions regular independent penetration tests and vulnerability assessments of its platform infrastructure. Our incident response plan ensures that any confirmed data breach is contained quickly and reported transparently.
iyabet never knowingly collects personal data from anyone under 21 years of age. Our KYC process is specifically designed to identify and immediately close accounts where the age requirement is not met, and any associated data is securely deleted.
Our support team is available around the clock to address any data privacy concerns. You can also review our Terms & Conditions, explore the FAQ, or head back to the homepage.